Infrastructure Service Delivery Manager

Job Description

Infrastructure Service Delivery Manager

Position Overview

The Infrastructure Service Delivery Manager is responsible for overseeing the delivery and management of IT infrastructure services within the organization. This role ensures that all infrastructure operations, including networks, servers, data centers, and cloud environments, meet the agreed-upon service levels, are cost-effective, and align with business objectives. The manager will lead a team of technical professionals, manage vendor relationships, and work closely with other IT and business leaders to deliver high-quality, reliable IT services.

Key Responsibilities

·       Lead the planning, implementation, and maintenance of IT infrastructure services, ensuring consistent service delivery and operational excellence.

·       Monitor and report on infrastructure service performance, ensuring compliance with Service Level Agreements (SLAs) and Key Perfor...