Ingenieroa de Soporte Técnico - Support Engineer [English Required]

Customer service is a key part Rvere's mission to create the best possible experience for our clients. As a support engineer, you will be focused on preventing and solving problems while delighting our customers.

This role requires excellent English communication skills and a strong level of empathy. Experience with front-end development using HTML, CSS and JS is also needed. Experience developing on Shopify is not required but is a plus.

Your schedule will be 10am - 6pm, Monday to Friday. In a typical day, you will be answering customer requests by email as they come in. When not helping customers, you will be working on development tasks or creating help documentation.

Tasks

• Assist customers with technical customer service questions and requests by email
• Optimize HTML, CSS, JS and Liquid to improve website loading times.
• Fix HTML, CSS, JS and Liquid bugs on client websites
• Resolve merge errors using Git and B...