Inquiry Assistant

Overview

The primary responsibility of the Inquiries Assistant is to manage inbound inquiries from prospective parents and guide them to the appropriate campuses and programs within our network. This role requires exceptional communication skills and a warm, approachable manner to effectively convey the benefits of our educational programs. The Inquiries Assistant is the first point of contact for interested families, serving as a resource and trusted guide for parents as they navigate the inquiries process and identify the right school for their children. This person is part of a team that is responsible for the first part of the journey, from the initial inquiry through the point the prospective family is ready for a campus visit.

This person works on our Marketing team, tracking data from conversations with prospective parents in our Microsoft Dynamics CRM, and collaborating closely with our Admissions team, Parent Experience team and campus leaders, as well as with...