Inside Parts Sales Person

Ziegler Cat has an opening for a full-time Inside Parts Sales Person to serve our customers. We are looking for a dedicated employee with a strong work ethic and excellent organizational, customer service, and communication skills to help support our growth.

Responsibilities:

Provides superior customer service face-to-face or over the telephone to customers

Helps customers determine correct parts needed, verify availability, and make recommendations

Determines the correct parts and their availability, and completes parts orders

Determines the supplying facility and mode of transportation for parts shipment

Enters proper shipping information into the parts ordering system to process the order and generate an invoice

Processes backorders, returns, and exchanges

Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process

Communicates with cust...