Inside Sales and Customer Service Representative

Enhance customer relations with EB Horsman & Son as an Inside Sales and Customer Service Representative in Richmond, BC. Drive sales by managing orders, quotations, and customer inquiries daily.
This full-time permanent position focuses on building strong relationships with customers and suppliers, ensuring accurate sales orders and quotations. Your role will support Outside Sales while handling customer inquiries and assisting at the counter, pivotal for operational success and customer satisfaction.
Key Responsibilities:
• Handle customer inquiries and coordinate sales calls
• Prepare accurate sales quotations efficiently
• Support project management for ongoing sales initiatives
• Process orders across multiple sales channels
• Monitor stock and report shortages proactively
Requirements:
• Minimum 3 years in customer service
• 2 years in electrical lighting industry preferred
• Proficient with MS Office and basic math skills
• High school diploma ...