Inside Sales Executive

Responsibilities

• Manage inbound and outbound calls to provide information on vehicle renewal services and related offerings.
• Explain service features, pricing, and benefits clearly to help customers understand available options.
• Communicate confidently using approved scripts and guidelines to ensure accurate information delivery.
• Understand customer needs and recommend suitable solutions to support informed decision‑making.
• Prepare and issue quotations to customers via email in a timely manner.
• Respond promptly and professionally to customer inquiries through phone and email channels.
• Maintain accurate records of calls, quotations, and customer interactions for tracking and follow‑up purposes.
• Update and manage customer databases to ensure information is complete and up to date.
• Identify potential prospects and collect relevant information to support database expansion and future outre...