Inside Sales

Inside Sales Representatives communicate with customers to understand their needs and generate new leads. Other duties and responsibilities of Inside Sales Representatives include:

Job Responsibilities :

• Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups
• Communicating with customers to understand their needs and requirements and identify sales opportunities
• Answering customers' questions, resolving their concerns and providing additional information via calls and emails
• Explaining and demonstrating the functions and features of products and services
• Maintaining and improving the database of prospects
• Researching for new leads
• Keeping up to date with product and service information and competitor offers
• Upselling products and services
• Routing qualified opportunities to the appropriate sales executives for further development and closure