Inside Sales Representative

The Opportunity

Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
Provide consistently high levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.

The Role

• Develop and maintain confidential client information utilizing Wajax’s CRM software.
  Manages Customer Satisfaction with all existing customers by delivering the utmost in customer
  service.
  Generate new and repeat sales by providing product and pricing information in a timely manner.
  Determine customer requirements and expectations in order to recommend specific products and
  solutions.
  Recommend alternative products based on cost, availability or specifications.
  Increase sales and average order size by means of cross-selling, up-selling, add-on sales and
  offering promotional sales items.