Inside Sales Specialist

Ingersoll Rand
Full-time Dandenong South, Victoria Sales Representatives, Wholesale and Manufacturing
Posted:
March 03, 2026
Location:
Dandenong South, Victoria, Australia

Job Description

Key Responsibilities

1. Inbound Lead Handling (Core Accountability)

  • Respond to all inbound leads via: Web forms, Web chat, WhatsApp, Phone

  • Deliver first response within defined SLA to maximize conversion likelihood

  • Maintain professional, customer-centric communication aligned to DGX scripts and tone guidelines
  • 2. Lead Qualification & Conversion

  • Conduct structured qualification (BANT-style): Budget, Authority, Need, Timing

  • Assess urgency, application, and buying intent

  • Convert qualified leads into Salesforce Opportunities

  • Assign opportunities to Field Sales, Distributor partners, Inside Sales ownership
  • 3. Budgetary Quoting

  • Prepare and issue budgetary (indicative) quotes within defined scope

  • Ensure quote accuracy, documentation, and CRM traceability

  • Capture customer feedback and update opportunity status accordingly
  • 4....

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    Job Overview

    Job Type: Full-time
    Location: Dandenong South, Australia
    Posted: March 03, 2026
    Deadline: April 12, 2026