Inside Sales Supervisor

Your Job
As an Inside Sales Supervisor, you will oversee the activities of Inside Sales Representatives, providing critical support to Sales Account Managers by preparing quotations, monitoring order status, and ensuring successful execution of customer programs and processes. You will foster positive relationships with customers through timely and thorough follow-up on inquiries and requirements, driving the team towards meeting service level agreements and company goals.

Our Team
This role is part of the Inside Sales division, where collaboration with Sales Account Managers and various intercompany departments is key to delivering excellent customer service. The team is focused on managing customer orders, returns, complaints, and requests, ensuring smooth communication and coordination to meet customer needs effectively.

What You Will Do

• Manage all customer orders, returns, complaints, and requests, ensuring status updates and resolutions are timel...