Inside Sales Support (Heroica Puebla De Zaragoza)

Tasks and ResponsibilitiesProvide a fully documented service work in the associated IT system, supported by service and work instructionsManagement of the service stockDealing with or participating in the preparation of cost estimatesResponsible to answer customer's questions about their error descriptions or to obtain missing informationOrganization and processing of return deliveries and complaintsCreation of Sales orders due to the service processCooperation with interface partnerOrganization of external transports (returns)Creation and planning of service ordersRequirementsStructured and systematic work methodologyComputer skills (MS Office products)Flexibility & IndependenceAbility to work in a teamAccurate and conscientious workCommunication skills and social competenceResponsableProactiveAdvanced English#J-*****-Ljbffr