Institutional Client Manager at Alpine Macro

Step into a key role at Alpine Macro as an Institutional Client Manager, located in London, UK, specializing in account management and post-sale support. This full-time opportunity focuses on building and nurturing vital client relationships.
In this role, you will engage with institutional clients in the asset management sphere, leading onboarding processes and ensuring they benefit from Alpine Macro’s premium research offerings. Your efforts will contribute to client retention and growth while working closely with internal teams for seamless service experiences.
Key Responsibilities:
• Act as the main contact for institutional asset management clients
• Guide onboarding and customize training to enhance client experience
• Communicate regularly to provide insights and monitor client satisfaction
• Collaborate with teams to manage upsell strategies and contract renewals
• Utilize CRM tools to track client engagement and feedback
Requirements:
• Bachelor’s de...