Instructional Designer

Instructional Designer (AML Compliance) —Quezon City, Philippines

Are you passionate about transforming complex topics into engaging learning experiences that drive real business results? Join Western Union as an Instructional Designer and help deliver training that makes a difference.

In this role, you’ll be part of the Global Compliance Training team, delivering training for Western Union employees and Agents worldwide. You’ll own the end-to-end training development process—from needs analysis and content creation to building digital solutions and deploying them in our learning management systems (LMSs).

We’re looking for a proactive problem-solver who combines strong instructional design skills with a continuous improvement mindset—someone who challenges assumptions and recommends solutions that enhance the learner experience and drive efficiency.

Role Responsibilities