Insurance Administrator

Insurance Administrator – Durban

Location: Windermere, Durban
Reporting to: Insurance Manager

Job Purpose

The Insurance Administrator is responsible for providing administrative and operational support to the brokerage by managing insurance policies, claims, quotations, and client records. The role requires regular communication with clients, underwriters, and internal stakeholders to ensure accurate processing, compliance, and service delivery.

Key Responsibilities Policy Administration

• Process new policies, renewals, cancellations, and endorsements (policy amendments).
• Update policy information accurately on internal systems and insurer portals.
• Ensure policy schedules, endorsements, and related documentation are issued timeously.
• Maintain up-to-date and compliant client files (physical and electronic).

Claims Administration

• Assist with the logging, administration, and follow-up of insu...