Insurance Business Office

Responsibilities

• Handle general administrative and operational duties.
• Prepare and send insurance quotations to clients in a timely manner.
• Obtain and manage quotations from insurers, including using insurer portals to generate quotations and upload required documents.
• Attend to phone and email enquiries professionally.
• Perform policy processing duties, including new policies, renewals, endorsements, cancellations, and related documentation.
• Handle claims administration, including follow-ups with insurers and clients.
• Actively chase outstanding payments and liaise with clients to resolve payment matters.
• Perform any other duties as assigned from time to time.

Requirements

• Proficient in Microsoft Office (Word, Excel, and PowerPoint).
• Customer-oriented with strong communication and interpersonal skills.
• A good team player with the ability to work independently.