Insurance Claims Operations Manager

Dear Candidate,

Looking for candidates in Mumbai with 6-7 yrs of experience of handling commercial claims property, fire, engg, marine claims. From Insurance Broker / General Insurance / Surveyors would be preferred.

1. Claims Handling & Support

• Oversee the end-to-end claim process — from notification to settlement — ensuring timely communication and fair resolution.
• Liaise with insurers, surveyors, and clients to ensure smooth claim progression.
• Support team members in complex or high-value claims.
• Ensure prompt registration, documentation, and follow-up for all reported claims.

2. Client Servicing

• Serve as an escalation point for client queries or disputes.
• Provide technical guidance to clients regarding claim procedures and documentation requirements.
• Maintain strong relationships with key corporate clients and...