Insurance Lead (Claims & Billing)

About the Role The Insurance Lead (Claims & Billing) is responsible for managing the end-to-end insurance claims and billing process , ensuring smooth coordination between customers, partner workshops, and insurance companies.

This role plays a critical part in claim turnaround time, cost control, and cash flow optimization , ensuring claims are processed accurately, efficiently, and paid on time.

Key Responsibilities End-to-End Insurance Claims Management Manage the full insurance claim lifecycle, from initial claim reporting and survey coordination to the issuance of the Work Order (SPK).

Ensure all claim processes comply with insurance policies, procedures, and agreed service-level timelines.

Stakeholder Coordination (PIC Role) Act as the primary point of contact between policyholders, partner workshops, and insurance companies.

Facilitate clear communication to resolve claim-related issues efficiently and maintain strong work...