Insurance Virtual Assistant – Group Benefits Operations

About the Role:

We are seeking a detail-oriented Insurance Virtual Assistant – Group Benefits Assistant to support US-based group benefits operations. This is a back-end administrative role focused on enrollments, terminations, audits, EASE and Employee Navigator administration, and daily operational support.

This role requires working night shift to align with US business hours , ensuring timely processing and coordination with carriers and internal stakeholders.

Responsibilities

• Submit employee enrollment applications with insurance carriers
• Process employee terminations accurately and within required timelines
• Track, monitor, and process employee changes using EASE and Employee Navigator
• Perform audits on enrollments and terminations to ensure accuracy
• Complete manual...