Insurance Virtual Assistant – Group Benefits Operations

About the Role:

We are seeking a detail-oriented
Insurance Virtual Assistant – Group Benefits Assistant
to support US-based group benefits operations. This is a
back-end administrative role
focused on enrollments, terminations, audits, EASE and
Employee Navigator
administration, and daily operational support.

This role
requires working night shift
to align with
US business hours
, ensuring timely processing and coordination with carriers and internal stakeholders.

Responsibilities

• Submit employee enrollment applications with insurance carriers
• Process employee terminations accurately and within required timelines
• Track, monitor, and process employee changes using
  EASE and Employee Navigator
• Perform audits on enrollments and terminations to ensure accuracy
• Complete manual entry of employee insurance applications
• Provide day-to-day administrative support to the account manag...