Intake and Coordination Support

We are looking for an Intake and Coordination Support specialist to join our team. You'll be the first point of contact for new patient/client inquiries, manage intake processes, and help coordinate smooth service delivery in a fast-paced healthcare/homecare environment. Experience in healthcare intake or coordination is required; homecare background is a strong plus.

Key Responsibilities:

• Respond promptly and professionally to incoming patient or client inquiries.
• Gather and verify intake information, including insurance details and service needs.
• Enter client data accurately into the EMR or relevant system.
• Guide new clients through the intake process and answer questions about services.
• Support day-to-day coordination between clients, caregivers, and internal teams.
• Track status updates and follow up as needed to keep all parties informed.
• Maintain organized electronic records and documentation.