Intake Assistant

We provide compassionate, high-quality care for individuals seeking mental health and substance use treatment. Our intake team is the first point of connection for clients and families, and we are looking for a reliable Virtual Assistant to support this critical role.

Role Overview

The Intake Virtual Assistant will support our admissions and intake process by handling inquiries, gathering client information, scheduling calls, and ensuring a smooth, professional experience for every prospective client.

Key Responsibilities

• Respond to incoming calls, emails, and messages from prospective clients
• Collect and organize intake information accurately
• Schedule intake and admissions calls
• Follow up with leads in a timely and compassionate manner
• Update client information in internal systems
• Communicate clearly with the Kindred intake team

Requirements

• Previous experience as a Virtual Assis...