Intake Coordinator

Role Overview

The Intake Coordinator serves as the first point of contact for potential clients and families seeking home care services.

This role requires a balance of care coordination expertise and digital communication proficiency, ensuring smooth intake operations while contributing to the agency's online presence.

You'll be responsible for managing client inquiries, organizing assessments, and maintaining complete and accurate documentation — while also supporting the agency's social media and digital outreach efforts to enhance visibility and engagement within the community.

Key Responsibilities

Intake & Client Coordination:

• Serve as the initial point of contact for new client and referral inquiries via phone, email, or social media.
• Conduct preliminary screening to determine client needs and service eligibility.
• Schedule in-home or virtual assessments and coordinate follow-up care with the nursing or scheduling...