Intake Coordinator (US-Based Homecare Agency)

Intake Coordinator (US-Based Homecare Agency)

SmartScale360 is a U.S.-based outsourcing and staffing agency headquartered in Vermont, providing exceptional English‑speaking offshore professionals to businesses and entrepreneurs across North America. With over 20 years of industry experience, we help home care agencies and service providers scale effectively through trusted long‑term partnerships built on commitment, professionalism, and integrity.

Role Overview

The Intake Coordinator serves as the first point of contact for potential clients and families seeking home care services. This role requires a balance of care coordination expertise and digital communication proficiency , ensuring smooth intake operations while contributing to the agency’s online presence.

You’ll be responsible for managing client inquiries, organizing assessments, and maintaining complete and accurate documentation while supporting the agen...