Intake Specialist – Home Care - Bilingual

People Care,Inc is looking for an experienced Intake Specialist with a background in home care intake to manage patient referrals and ensure a smooth and timely start of care within a fast-paced home care setting. This role is critical in ensuring accurate intake, strong communication with referral sources, and high conversion of new cases. What Youll Do Manage the full intake process for new home care patients Receive and process referrals from hospitals, physicians, and community sources Verify insurance eligibility (Medicaid, Medicare, managed care) using ePaces Collect and review patient demographics and required documentation Conduct intake calls with patients and families Schedule initial assessments and coordinate start of care Follow up on pending referrals and missing documentation Track intake performance (referrals, conversions, SOCs) Maintain accurate data in HHA Exchange and internal systems Handle high call volume in a fast-paced environment while maintaining professional...