Interactive Brokers: Technical Operations Specialist

Join Interactive Brokers as a Technical Operations Specialist, where you'll provide critical support in a hybrid working model. Leverage your technical skills to ensure trading systems operate smoothly.
This role in Greenwich, CT, offers the chance to be part of the Technical Operations (TOPS) team dedicated to optimizing the trading experience. Candidates should have a Bachelor's degree, ideally with knowledge in Linux, networking, and business workflows. You'll enjoy a fast-paced environment while collaborating with various teams on system issues.
Key Responsibilities:
• Monitor systems and applications crucial for brokerage operations
• Troubleshoot, escalate, and resolve technical system issues
• Engage in Post-Incident reviews to improve processes
• Deliver internal 2nd-level technical support efficiently
• Analyze and triage trading issues in real-time scenarios
Requirements:
• Bachelor's degree in a financial or technical field
• Strong English comm...