Intermediate Linux Engineer

Linux Engineer (L2) (Hosting)

Shift:
Early EST hours (see below)

Language:
Fluent English required

Fully remote:
US Company

Role Overview

We are looking for a
self-reliant, proactive L2 Linux Technician
with strong troubleshooting skills to join our technical support team. The role will initially focus on
L1–L2 technical support
(tickets, phone, and chat) for the first 1–2 months, before transitioning into a more specialized role supporting
enterprise customers
and more complex infrastructure issues.

This is a hands-on technical role suited to someone who enjoys problem-solving, learning new technologies, and working in a fast-paced hosting or infrastructure-driven environment.

Key Responsibilities

• Provide
  L1–L2 technical support
  via tickets, phone, and chat.
• Troubleshoot and resolve
  Linux, networking, virtualization, and container-related issues
  .
• Support enterp...