Intern, Brand & Marketing (Ascott Star Rewards)

Ascott International Management (2001) Pte Ltd

Full time Singapore, Singapore Other Sales and Related Workers

Posted:

June 13, 2026

Location:

Singapore, Singapore, Singapore

Job Description

Job Description
Job Responsibilities:
Assist ASR members with inquiries and concerns related to bookings, troubleshooting, and general programme information.
Identify and consolidate booking issues reported through our brand website/app, ensuring they are addressed efficiently, and members receive timely resolutions.
Strategise communications to provide timely information to ASR members.
Develop and compile informative training materials for ASR team members on Ascott brands and loyalty programme details, equipping them to confidently assist our valuable members.
Analyze and provide monthly performance metrics for our membership enquiries, identifying areas for improvement and optimization.
Support the development of new toolkits, playbooks, and loyalty programme initiatives, helping us evolve and innovate.
Analyze the loyalty landscape, uncovering valuable insights and trends to inform our future strategies.
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Job Overview

Job Type: Full time

Location: Singapore, Singapore

Posted: June 13, 2026

Deadline: July 23, 2026