Intern - Customer Experience (Mandarin Speaker)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.



**The Position**



**JOB** **ACCOUNTABILITIES:**



**A.** Manage Incoming Queries



+ Handle all incoming calls/e-mails/tickets from the business and suppliers in relation to Procurement system i.e. myBuy. Try to solve these issues and escalate them to relevant team, when required.

+ Assist end-users with general use, navigation, functionalities and processes queries.

+ Build strong collaborative networks with key stakeholders and ensure good/...