Intern (Performance & Evaluation)

(What the role is)
As a grantmaker committed to creating meaningful social change through impact giving, Tote Board is seeking a motivated intern to join our team. This internship offers hands on experience in designing structured knowledge content for AI assisted tools, developing clear workflow documentation, and supporting user testing to validate the accuracy and robustness of the knowledge base. You will learn how information is prepared, organised, and optimised so that AI systems and end users can retrieve guidance accurately and efficiently. Join us to develop your skills in knowledge design for AI deployment and contribute to our digital knowledge management initiatives.
(What you will be working on)
The intern will be required to:

• Develop a structured knowledge base by organising key operational workflows and process information into clear, accessible formats.
• Create and update step‑by‑step workflow guides that en...