Internal Account Representative

Overview

Working on site at our Burton Distribution Centre. The Internal Account Representative will work closely with sales management, inside and outside, to build and develop relationships with new and existing accounts to provide an excellent sales experience and problem resolution.

Responsibilities

• Proactively contact potential or existing customers, ask questions to understand customer requirements, close sales, inform them about a product or service using scripts from start to finish in a positive, efficient & professional manor.
• Develop professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth.
• Enter and update customer information in Salesforce.com and keep records of calls and sales and note useful information.
• Provide complete problem resolution for issues received through cu...