Internal Customer Agent

**Vacante para la empresa Herbalife Internacional de México en Guadalajara, Jalisco**:
Activities:
- Resolve all day-to-day related issues and inquiries raised by employees, internal and external parties through Ticketing system
- Ensure compliance to helpdesk and case management policies
- Perform all support and case management service activities
- Review queries for all relevant process areas (like Human Resources, Finance, etc.)
- Monitor existing ticket queues, resolve and send resolutions to requestor where possible, transfer requests and inform users on lead times according to set guidelines.
**Requirements**:
Bachelor or technical career completed
Service Focused
Ability to interact with other areas
Excellent verbal and written skills in English
Organized
Adaptable
Microsoft Office
We offer:
Competitive salary - weekly pay
Benefits of law and superiors
Direct hire
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