Internal Sales

Key Responsibilities:

• Handle incoming sales inquiries via email, phone, and website leads.
• Prepare and send quotations, proforma invoices, and follow-up for closures.
• Coordinate with production, logistics, and finance teams to ensure timely deliveries and billing.
• Maintain and update CRM systems and sales databases .
• Support field sales team by scheduling meetings, follow-ups , and sending product brochures or technical documents.
• Process sales orders and coordinate dispatch activities.
• Address customer queries related to products, prices, and availability.
• Assist in generating weekly/monthly sales reports for internal review.
• Maintain records of customer interactions, feedback, and complaints for continuous improvement.