Internal Sales Representative

Duties & Responsibilities

JOB PROFILE

JOB PURPOSE
The core purpose of the role is to sell products to customers, process their orders efficiently, accurately, and promptly, ensuring that sales and gross profit targets are met. The role requires maintaining strong and positive customer relationships.

KEY PERFORMANCE AREAS

• Customer Service.
• Administration and Reporting.
• SHEQ Integrated Management System control.

MAIN RESPONSIBILITIES

• SALES
  • Ensure sales and GP targets are met.
  • Sell stock to customers.
  • Source stock internally to complete customer orders.
  • Maintain a clean back-order report.
  • Arrange timeous delivery of products with internal or external transport providers.
  • Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails.
  • Manage and maintain pricing in li...