International German-Speaking Customer Support Specialist - Hybrid in Lisbon

Workster is looking for talented German speakers to join a dynamic international team in Lisbon.

This is an exciting opportunity to build an international career while supporting customers for a well-known global brand in a modern and multicultural environment. You’ll work in a professional and supportive setting, with the opportunity to transition into a hybrid working model after the onboarding period.

You will initially work fully on-site for the first 3 months to get to know the team and the working environment, before moving to a hybrid setup.

Your Role

• Provide customer support in German via phone, email, and chat
• Assist customers with product-related questions, orders, and general inquiries
• Deliver professional and solution-oriented support while ensuring high customer satisfaction
• Handle customer complaints and provide appropriate solutions within set deadlines
• Collabo...