Job Description
JOB PURPOSE
In redefining luxury ocean travel, Explora Journeys believes entertaining and engaging guests while encouraging them to dive deep and immerse themselves in all a journey has to offer is vital to an Ocean State of Mind. That’s where you come in. The International Host will enhance our guest’s journey by being an advocate for the brand through impeccable customer service, experience delivery, language assistance and translation services.
KEY ACCOUNTABILITIES
- Provide personalized customer service, language assistance, and translation to guests, enhancing their understanding and enjoyment of their journey while helping them reach the Ocean State of Mind.
- Be a communication specialist with our guests, while being a genuine brand ambassador for Explora Journeys throughout the Journey.
- Maintain the highest level of guest satisfaction by answering inquiries, offering suggesti...
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