International Operations Specialist - Assistance Services

About the company

International SOS is a global leader in travel risk management services, with a dedicated workforce of over 12,000 professionals worldwide. We are committed to safeguarding the health, safety, and well-being of individuals, providing unparalleled support and services wherever they are. Our Assistance Centre provides 24/7 international health and security assistance to members travelling or living overseas. Staffed by a network of medical, security, aviation, and logistics specialists, we prepare customers before departure, assist them while abroad, and provide assistance whenever they have a question or concern.

Key responsibilities

In this challenging and rewarding permanent position, you will play a key role in delivering high-quality medical, security, and logistical support to our members. You will manage a high volume of calls and emails from individuals travelling both domestically and internatio...