International Road Service & Operations Analyst

DPDgroup
Full-time Hinckley, England Business Operations Specialists
Posted:
May 28, 2026
Location:
Hinckley, England, United Kingdom

Job Description

Job Description

Purpose of Position

This role will be based from our offices in Hinckley Working within DPD International Operations, you will work directly with senior managers, providing analytical findings, proposing solutions and making recommendations to support the Road Service Team. You will conduct trend analysis of Road Service and Operations to identify the cause of service failures, in order to improve operational compliance and customer retention.

Key Task & Responsibilities

  • Proactive resolution to service performance issues using cause analysis reports and liaison with other departments to complete actions that will improve DPD Classic service 
  • Ensuring that all operational procedures are implemented and adhered to in line with the development of the International products 
  • Conduct trend analysis on receipt of any escalations relating to DPD Classic service quality and non-compliance and submit a report of ac...
  • Apply for this Job

    Submit your application for the International Road Service & Operations Analyst position at DPDgroup.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Hinckley, United Kingdom
    Posted: May 28, 2026
    Deadline: July 07, 2026