International/Exec Patient Service Coordinator - Part Time

Responsible for the correspondence and coordination for all international/executive health inquiries. Assist with the coordination of the entire international/executive health patient experience, including both inpatient and outpatient visits and procedures. This position will address and lead from the initial request for care and follow all care coordination for the patient. Coordinates with the patient/family, administration, Henry Ford Health (HFH) physicians, pricing department, medical records, scheduling departments, and others to ensure a seamless and satisfactory patient experience. Participates with department leadership in goal development and process improvements. Coordinates all concierge services required by international/executive health patients. Leads constructive lines of communication between all parties needed in caring for the international/executive health patient. Acts as a liaison between patients' family and clinical and non-clinical teams as well as all third p...