Internship - Customer Experience

About This Role
Ensuring a smooth customer experience journey from any point of contact all the way to when customer end their contracts with CAE Kuala Lumpur.


Responsibilities will include, but are not limited to:

+ You will be contributing to internal and external communications, this may include web content, social media, emails, printed advertisements, customer packs and more.

+ You will learn to support daily front desk and office administration task whenever required by welcoming visitors, assisting with check-in processes, answering, and referring inquiries and attending to all incoming and outgoing official calls, emails, documents inclusive of courier services handling.

+ You will be supporting the housekeeping of Pilot and Employee lounge on daily basis.

+ Arrangements and handling of customers prior and during active moving around throughout operation hours.

+ You will be partnering with the Customer Experience M...