internship - customer service assistant

INTERNSHIP - CUSTOMER SERVICE ASSISTANT

We are looking for a motivated and enthusiastic intern to join our Customer Service team. The intern will assist in handling customer inquiries, supporting daily administrative tasks, and ensuring smooth communication between customers and internal departments.

Responsibilities

• Assist in responding to customer inquiries via phone, email, or WhatsApp.
• Support order processing, documentation, and follow-up on delivery status.
• Maintain and update customer records in the system.
• Work with purchasing and production teams.

Requirements

• Currently pursuing Diploma or Degree in Business Administration, Marketing, Management, Engineering or related field.
• Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Responsible, org...