Internship in Customer Service at Germain Charlevoix

Embrace your curiosity and attention to detail as an intern in customer service at Germain Charlevoix hotel. This internship runs from September 2026 for 3 to 6 months, offering hands-on experience.
In this role, you'll assist with check-in and check-out processes, help agents in difficult situations, and support various tasks essential to customer service. Ideal candidates are those studying Hospitality or related fields, and possess strong communication skills and a customer-centric mindset.
Key Responsibilities:
• Help guests with check-in and check-out procedures
• Assist agents during complex customer service scenarios
• Provide information on hotel services and amenities
• Collaborate with different departments for seamless service
• Greet guests warmly and ensure their needs are met
Requirements:
• Enrollment in Hospitality program or similar
• Strong oral and written communication skills
• Positive attitude focused on customer service
• Abili...