Investment Support Officer

Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

Contributes to the overall success of the Investment Support, Adjustments POD in the GBS-DR ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted follow governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Effectively and efficiently action any requests into the Investment Services Unit under both SSI and BNS dealers.
• Retrieves and processes all the transactions received and maintains the Bank’s systems up-to-date following Scotia Service Standards and agreements as per Service Level Agreement terms.
• Ensures all SSI and B...