Invoice to cash (i2c) manager

Short Intro and About the Job

The Invoice to Cash (I2 C) Manager is accountable for end‑to‑end ownership of the Invoice‑to‑Cash process, ensuring accurate invoicing, disciplined credit and trade‑terms management, timely cash collection, effective claims and deductions resolution, and robust controls. The role drives cash flow optimisation, DSO reduction, claims cycle‑time improvement, and process automation, while acting as a key business partner to Sales, Supply Chain, Finance, and IT.

Key Areas of Responsibility 1. I2 C Strategy, Transformation & Continuous Improvement Lead the I2 C transformation roadmap, aligned with Group initiatives (e.g., RESET, Esker for TTM), driving simplification, standardisation, and automation. Define and monitor I2 C KPIs (DSO, overdue %, claims cycle time, billing accuracy, cash application rates). Drive root‑cause analysis on disputes and claims, embedding preventive controls upstream. 2. Credit Risk & Trade Terms Management Own and enforce the...