Invoicing Clerk

• JOB PURPOSE

The Invoicing Clerk is responsible for the processing of dealer's orders promptly through Invoicing in the system (BMS) and increases the daily Basket Size through cross and upselling.

• KEY RESPONSIBILITIES
• Order Processing and Management
• Performs order processing in compliance to the standard operating procedures including requirements for Authority to Purchase (ATP) and Voluntary Surety (VS).
• Checks released products versus actual invoices.
• Performs suggesting and upselling to increase basket size.
• Processes Monthly Complementary Products (MCP) for branch employees.
• Establishes the correct identity of the transacting dealers prior to processing orders
• Repeat Purchase Order
• Performs the Repeat Purchase Order (RPO) Heart-to-Heart (H2H) calls.
• Turns over failed RPO H2H calls to the Happy Customer Supervisor.
• Cash Management
• Performs end-of-day (...