IoT Router Support Engineer (Remote Fridays)

A leading telecommunications company in Richmond, BC seeks a Technical Support Specialist to collaborate with customers, troubleshoot technical issues, and enhance the Knowledge Base. This role requires 3-5 years of experience in telecommunications or IoT, strong networking knowledge, and exceptional customer service skills. The position mandates in-office attendance four days a week with remote work on Fridays. Compensation ranges from CAD 75,000 to CAD 90,000 annually, adjusted for location and qualifications.
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