Job Description
IP Translation and Filing Client Care SpecialistSun IP is a global leader in patent translation, foreign filing, and annuity solutions, helping intellectual property professionals protect innovation worldwide.We are looking for a motivated, process-focused, IP-knowledgeable Client Care Specialist to join our Filings and Translations department — a collaborative team dedicated to delivering exceptional service to a sophisticated global clientele.Success in this role demands genuine IP knowledge and a meticulous eye for detail.You will be working across a high volume of concurrent matters, each with its own instructions, deadlines, and data requirements — so the ability to prioritize accurately and act before things escalate is essential.You will take a proactive approach to every interaction: anticipating what a client needs, ensuring records are complete and correct, and entering data with the precision that IP demands.This is not a reactive role.It is one where staying ahead of the...
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