IPP - Seller Appeals Training Specialist I, Operational Enablement & Excellence

Description
BPBO IPP - Seller Appeals trainer will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings for all BPBO IPP skillsets.

Key job responsibilities
• Deliver our blended learning (instructor led training and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global investigators.
• Manage and own batch upload to Intake Tool to ensure capturing of new hire trainees. Own completion of trainee surveys, quizzes and tests with upload to LMS where needed or other compiling tool.
• Understands the needs of the different participants and frames the training structure accordingly
• Works with the Ops/WF team effectively to manage schedules, attendance for the trainings
• Work with the Ops team to understand all necessary aspects and needs of training, and to ensure they meet the objectives, pur...