IRIS Optical Associate Full-Time Role

Embark on a rewarding journey as an Optical Associate at IRIS The Visual Group's Fredericton clinic, focusing on customer service and optical care. Your proactive approach will significantly enhance patient experiences in this full-time position.
As part of the IRIS team, you will engage with patients, streamline communications, and assist with various optical services. The role requires maintaining a friendly demeanor during calls and performing general administration while dispensing eyewear products. You’ll gain insights into the optical field to better assist patient inquiries.
Key Responsibilities:
• Handle inbound and outbound patient calls graciously
• Ensure daily email checks and communication forwarding
• Complete administrative tasks accurately
• Dispense contact lenses and glasses to patients
• Undertake pre-testing and special testing procedures
Requirements:
• Enthusiastic about customer service
• Comfortable with fast-paced settings
• Pro...