IT Account Manager

Job Summary:

The IT Account Manager oversees sales activities and develops relationships with customers. He/she is responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.

Duties & Responsibilities:

• Conducts various sales activities such as prospecting and managing corporate accounts, developing sales leads, building client relationships, closing new business opportunities and achieving or exceeding assigned sales quota.
• Maintains quality customer relations with existing clients while developing new accounts and sets sales targets and specific performance metrics aligned with business strategies.
• Communicates with client/s at a senior level to resolve issues and inquiries.
• Generates innovative ideas to support customers and boost brand awareness.
• Manages multiple accounts; develop positive working relationships with all customer touch point.
• Drives client retentio...