IT Application Support Lead
Northumbria UniversityJob Description
Lead end-to-end service delivery: coordinate security patches, system upgrades, and solution implementation while providing hands-on technical mentorship. You'll be the key link between suppliers, stakeholders, and senior leadership, driving partnerships that elevate our service standards and technical strategy.
What Makes This Role Different
This isn't a typical team lead role, you'll balance people management and development with strategic oversight and technical engagement, making decisions that directly impact over 30,000 students and staff. Guide your team through complex challenges while staying close to the technology that matters.
What You'll Bring
Strong organisational and stakeholder management skills combined with technical credibility. You would be an ambitious professional ready to lead, coordinate, and inspire, someone who thrives at the intersection of people management and technical delivery.
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